Who We Are
CompreMed Canada Inc. is a fully independent, national health network company offering industry leading turn-around times on quality assured services. Our national network of medical specialists and rehab clinics provide Independent Medical Evaluations / Examinations (IME) and Functional Abilities Evaluations (FAE) for employers and insurers who seek a better understanding of their employees' or plan members' status with respect to a disability situation. The goal of an IME or FAE is to help determine the best course of action to take when a person is not working due to injury or illness.
Our network of providers represents a full spectrum of specialties and subspecialties; if we don't have exactly what you are looking for exactly where you need it, we'll do our best to find it - and we usually do.
Referrals can be sent through our state-of-the-art secure portal or forms can be downloaded and faxed to us. You will get prompt and courteous service from our experienced Referral Coordinators, who can assist with question sets and other inquiries related to the IME process. We even book travel if needed.
We operate on the principle that our clients and their customers are best served when each CompreMed provider functions according to their best objective judgement, unhindered by any conflicting influences.Standards and accountability requirements for providers are maintained through constant evaluation, including peer review.
Our emphasis on quality assurance has enabled us to build a reputation as advocates for our clients, who seek to obtain maximum value with superior customer support and excellent turn around times on every service we provide.
So give us a call toll free at 1-888-777-2500 and let us show you how well we can meet your needs!
We're your insurance company.
What We Do CompreMed offers a quality assured, national network of authoritative, independent healthcare professionals that provide the following timely services:
 Independent Medical Evaluations (IME) Independent Psychological Evaluations (IPE) Functional Abilities Evaluations (FAE) Specialist Assessments (SA) Diagnostic Imaging and other Diagnostic Services (MRI, CT, Etc.) Medical / Legal Reviews, File Reviews Short-Term Disability Consulting and Services CompreMed strives for excellence in every service we provide, as we operate within (and uphold) the guidelines of the Canada Health Act and Provincial Healthcare Regulations. How We Do It 1. Quality Assurance of Every Report! Once a procedure is finished, a CompreMed Peer Medical, Occupational Therapy or Psychological Evaluator examines the report looking for accuracy, objectivity and completeness ensuring all client questions have been answered. If a client has a concern with any part of the report, we follow up on that concern, and resolve it to the client's satisfaction.
 2. Timely Service
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Appointment bookings are generally made within 48 hours of request for service |
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Service dates for IMEs generally occur within two weeks of request date |
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Service dates for general IPEs occur within three weeks of the request date |
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IME reports are often sent to the client within nine business days of service date |
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IPE reports are usually sent to the client within fifteen business days |
Typically we exceed our service benchmarks as we serve you.
3. Authoritative Healthcare Service and Advice At CompreMed, we understand the tremendous importance each independent examination or diagnostic procedure can have on the outcome of your claims management. We know we must earn and maintain the trust of our clients. That is why we select only the best providers across Canada to perform our services. In addition, CompreMed's
professional staff is available to offer advice regarding the appropriateness of investigations, or the most optimal procedure needed in a given situation. In keeping with our commitment to integrity and high healthcare standards, CompreMed's staff will also advise against unnecessary services..
4. An Arms-Length Independent Healthcare Opinion Not only is CompreMed independent of both the insurer and the employer, but we are also independent of the providers we use. This "arms-length" situation can be beneficial in those circumstances in which the examination is subject to legal scrutiny.
5. Customized, Client-Focused Processes and Information Management CompreMed can implement individually tailored processes for insurers and corporate clients, allowing each client to customize their procedures and question sets by office or region, or to exercise the option of standardizing them nationally. CompreMed's strong computer systems base and emphasis on customized
processes enables us to capture valuable data. Reports detailing, for example, average time to service, average cost, etc. are available to clients on request. Such information can be critical when used to drive positive change within an organization. CompreMed is also able to help improve process efficiency, as well as regional and national coordination, through the development and implementation of customized Internet solutions. 6. Time Saving Processes and Software Our referral forms have been carefully designed for ease of completion. Secure, on-line access to our services is quick and easy. Customized software that automates most forms, saving you time and increasing your accuracy, can also be installed at your location . Our dash booking system is a user-friendly system. You can send us referrals quickly and easily and also get real-time status updates throughout the entire process. All of this is done with
client privacy and security as our top priority. . 7. Friendly Customer Service Our customer service representatives are pleased to assist you in any way possible. Their goal is to make your job easier. Please give them a call if you have any questions or concerns.
Why Choose CompreMed? In the management of healthcare claims, obtaining a prompt, definitive diagnosis
and treatment plan is essential to effect the timely return of the claimant to the workplace. At CompreMed Canada Inc., our experienced customer service representatives and healthcare professionals are committed to providing our clients with the very best tools and advice to do their jobs.
We can: Guarantee the quality and independence of the opinions and services you require Provide facilitated access to a national network of Canada's finest medical services Advocate to ensure you receive excellent and timely service Implement processes tailored to your organization's specific requirements Track, capture and report on data relevant to your particular needs |
About Us
About Us
Who We Are
