How To Access The CompreMed Network
To begin the process of scheduling independent medical services through CompreMed, simply choose one of the following four options:
|
Call our toll free number, 1-888-777-2500 and ask to speak with one of our Customer Service Representatives who will be pleased to help you.
|
|
Complete the required forms, and fax to CompreMed on our toll free line, 1-888-538-2501. For more information on which forms are required for specific services, please download the PDF file that explains in detail the procedures for accessing our network. |
|
Email your request to: mail@compremed.com, and one of our Customer Service Representatives will confirm receipt of your request, by return e-mail within 24 hours. NOTE: Email is not considered a secure method for transmitting sensitive information. Please avoid using information such as claimant or employee name and any other information that will identify the person for whom you are requesting an appointment. |
|
Login to our On Line Access Page to submit your request on-line, and one of our Customer Service Representatives will confirm receipt of your request, by telephone within 24 hours. |
Note: Prior to booking services on line, you will need to request a secure on-line account. Simply fill out our online account request form by clicking on the Request Account button on our portal page. We will advise you of your account details by email within one day once we have verified your request.
Frequently Asked Questions (FAQ)
1. Where are these services offered? CompreMed offers these services coast-to-coast. An exciting aspect of the CompreMed Network is that it is needs driven. We can arrange for a provider to perform a procedure in most locations throughout Canada, typically completing all arrangements within 24 - 48 hours
of request for service.
2. Tell me more about CompreMed's Healthcare Professionals.
Professionals within the CompreMed Network are chosen, based on their qualifications, experience, performance and reputation. We often use the term, “Centre of Excellence” to describe our Network, because many of our providers are associated with, and are often in leadership positions at, major teaching hospitals across Canada. CompreMed providers are truly independent and remain medically objective.
We evaluate our providers on every procedure they perform. This on-going evaluation process is based on three-fold analysis; represented by client feedback, peer evaluation and administrative quality. Any provider who does not continue to meet our stringent standards is subject to immediate review. 3. The best healthcare
professionals and facilities must cost alot.
Not nearly as much as the worst ones do! Investing in quality up-front has always been the best way to control costs in the long run. Our first concern is quality, but CompreMed's services are still competitively priced, and very cost-effective. Providers' fees vary by specialty and geographic location, but to avoid the potential for unpleasant surprises, CompreMed quotes the maximum anticipated fee when we book a procedure. Usually, fees are lower than the quoted price unless the procedure is unduly complicated.
4. How are CompreMed's fees set?
When CompreMed books a procedure, we provide our client with a price estimate, based on the maximum fee the provider might charge for that service. Clients are billed based on the fee actually charged for the service, and often, actual fees are significantly lower than the quoted price.
Billing of services is at the discretion of the provider within the range specified. Our providers' billing patterns are tracked, and we correlate them with client feedback and our own internal audit of the services, to ensure we are obtaining good value from our providers. Healthcare professionals providing the best value, will be recommended to clients in future bookings.
|