The steps below are a general guideline, however CompreMed can customize processes for insurers and corporate clients to meet their organizational needs.
Once you have gathered the information necessary, complete a referral form and send it into CompreMed A customer service representative will review and acknowledge receipt of your referral within 24 hours of you sending it. Our Requisition for Assessment form (see bottom of this page) is easy to complete and is comprehensive to make sure we gather all the information we need to get started on your booking.
Choose a contact method that suits you best:
If you are unsure, we can help you to decide what sort of assessment is appropriate to your needs and we will also tell you when services are not necessary.
Our service level goals are as follows:
While it is not always possible to meet these targets when seeking specialists in high demand or when booking in rural areas, we always strive to meet them.
Once approval of an assessment is received we can send out notifications - we can contact the employee/claimant for you or give you the notifications to send yourself. We provide a map from the address of the person having an assessment to the location of the assessment along with the consent form to participate in the IME/FAE which they will sign and take with them on the day of the appointment.
As soon as the report has been received from the provider, a CompreMed peer Medical, Occupational Therapy or Psychological Evaluator examines the report looking for accuracy, objectivity and completeness ensuring all client questions have been answered. Any questions or concerns that arise from the peer review are addressed before sending a copy of the report out to you. If a client has a concern with any part of the report, we follow up on that concern, and resolve it to the client's satisfaction.
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